Terms of Service

1. Introduction

Welcome to Luxsole (references to “we”, “us” and “our”). For now, these Terms of Service or the ‘Term’ are what determines your use of the Site and any purchase made from the Site. These Terms set out the terms and conditions of using the Site and by using them, you agree to be bound by them. These Terms govern your use of the Site and if you do not agree with them, please do not use the Site.

2. Eligibility

To use the Site and purchase products, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher. By using the Site, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

You may be required to create an account to access certain features of the Site or to purchase products. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Product Information

We strive to provide accurate descriptions and images of the products offered on the Site. However, we do not warrant that the product descriptions, images, or other content available on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund or exchange as outlined in our Return Policy.

5. Pricing and Payment

All purchases on the Site and all our prices stated in USD are subject to change without prior notice. Please be advised that all prices are subject to change without prior notice to the consumer. The price that will be charged for a product will be the price valid on the day your order is placed and this will be indicated on the order confirmation Email.

You further accept to provide correct and authentic payment details every single time, you make the purchase. We accept. Make sure you pay for your order, otherwise your order will not be filled. Please bear in mind that it is within the rights of your bank or the payment provider to charge a fee for which we are not liable for in any way.

6. Shipping and Delivery

We offer shipping to US. Shipping costs and estimated delivery times will be provided during the checkout process. We make every effort to ship your order within the estimated timeframes, but we are not responsible for delays caused by factors beyond our control, including but not limited to customs delays, carrier issues, or weather conditions.

7. Return and Refund Policy

If you are not satisfied with your purchase, you may return the product in its original condition within 30 days of receipt for a refund or exchange. The product must be unused and in its original packaging. Shipping charges are non-refundable, and you are responsible for return shipping costs. To initiate a return, please contact our customer service team at [email protected].

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Luxsole or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, modify, distribute, or display any content from the Site without our prior written consent.

9. User Conduct

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by any third party. Prohibited conduct includes, but is not limited to, harassment, defamatory statements, spamming, and uploading or distributing viruses or other harmful code.

10. Limitation of Liability

Subject to the provisions of section eleven herein below, Luxsole and all of its officers, directors, employees and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages whatsoever howsoever arising out of or in connection with the use of the Site or out of or in connection with the purchase of products through the Site. Overall, our maximal exposure to you for any claim resulting from or in connection with these Terms or your access to the Site shall be limited to the amount paid by you for the product.

11. Disclaimers

The Site and all products and services provided through the Site are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that any defects will be corrected.

12. Governing Law and Dispute Resolution

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the US without regard to its conflict of laws provisions. All controversies arising out of or relating to these Terms or your use of the Site will be resolved through arbitration conducted in accordance with the rules of Arbitration Association, the arbitration shall be held in the US.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

14. Contact Information

If you have any questions about these Terms, please contact us at [email protected].

15. Entire Agreement

These Terms constitute the entire agreement between you and Luxsole with respect to the Site and your purchase of products from the Site, superseding any prior agreements or understandings, whether written or oral, relating to the subject matter hereof.