Privacy Policy

Introduction

At Luxsole, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit/debit card details)
• Order history

Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

• Browser type
• IP address
• Pages visited on our website
• Time spent on our website
• Referral sources (e.g., search engines, social media)

How We Use Your Information

Personal Information

We use your personal information to:

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping notifications
• Communicate promotions, special offers, and updates (with your consent)
• Improve our website and customer experience

Non-Personal Information

Non-personal information is used to:

• Analyze website traffic and usage patterns
• Enhance the functionality and user experience of our website
• Improve our marketing strategies

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include:

• Secure Sockets Layer (SSL) encryption to protect data transmitted over the internet
• Access controls to limit who can access your personal information
• Regular security audits to identify and address potential vulnerabilities

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your orders and provide services. This includes sharing information with:

• Payment processors for secure payment transactions
• Shipping carriers to deliver your orders
• Service providers who assist in operating our website and conducting business

We may also disclose your information if required by law or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct any inaccuracies in your information
• Request deletion of your personal data (subject to legal obligations)
• Opt-out of marketing communications

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: +1 (917) 352-9450

Thank you for trusting Luxsole with your personal information!